Privacy Statement and Cookies Policy
Commitment to privacy
Privacy is very important to Truffle Photo. We are required to comply with the Federal Privacy Act 1988 and the Australian Privacy Principles, and therefore our privacy policy applies to any personal information collected via the website located at www.trufflephoto.com.au.
​
How and why we collect personal information
We collect personal information whenever you input such information into the website in order to provide various services to our clients. With consent, we may also use personal information for related purposes including providing clients with updates on our products and services. We may also use analytics and advertising tools to understand how visitors use our website and to improve our services and marketing. These tools may collect de-identified information about your interaction with our website. You can adjust your browser settings to manage or disable cookies at any time.
​
How we use and disclose personal information
We do not use or disclose personal information for any purpose that is unrelated to the services we provide and that you would not reasonably expect (except with client consent).
Where you have opted in to receive updates from Truffle Photo, we may use your personal information to send information about studio sessions, events, products and related services. You may unsubscribe from these communications at any time using the link provided in our emails.
​
We will only use your personal information for direct marketing where we have collected it directly from you and where the content is of a type you would reasonably expect to receive from us. We do not use sensitive personal information for direct marketing purposes. All marketing communications include a simple method for opting out of future communications.
We have a duty to maintain the confidentiality of our clients’ affairs, including personal information. Our duty of confidentiality to our clients applies, except where disclosure of personal information is consented to by the client or is compelled by law.
We may disclose personal information to trusted third-party service providers who assist in operating our business, including website hosting providers, email marketing platforms, payment processors and technology service providers. These providers are required to handle personal information in accordance with applicable privacy laws.
Security of your personal information
​
We endeavour to protect any personal information that we hold from misuse and/or loss, and to protect it from unauthorised access, modification and/or disclosure.
Contact us
​
If you want to gain access to your personal information, correct or update your personal details, register a complaint about a breach of your privacy, or you have any other query relating to our privacy policy, please contact us at info@trufflephoto.com
